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Are you a registered charity?

Yes. We have been a federally registered organization since 1946. Our Canada Revenue Agency charity registration number is 106863038RR0001.

I have purchased a gift from the Gifts from the Heart catalogue. How do I find out which individual/community will receive my gift?

CLWR's community development work is undertaken in countries in Africa, Latin America and the Middle East.

While CLWR would like to be able to pair each donor's gift with a specific individual or community in which we are working, this is not possible for several reasons:

CLWR is committed to ensuring that as much of each donor dollar as possible is used to implement life-giving programming. The administrative costs of pairing donor gifts with specific communities would significantly decrease the funds available for use to create positive change in communities.

Work in communities takes place on an ongoing basis. In this model, programming is not put on hold until the money is raised from donors, but rather undertaken in good faith that CLWR will raise the money needed to meet the agency's budget projections. And so, for example, if part of the community development plan is to train 100 teachers in the coming year, this is undertaken as needs in various communities are identified. This may be before or after money is actually collected from donors to cover these costs.

What are your administration costs?

Our administration costs are impressively low, at only four per cent. Eighty-five cents of every dollar you donate is used towards global support. We spend much less on advertising and campaigning than other agencies. Education and public engagement costs are 11 per cent. (Numbers are from the 2014-15 fiscal year).

What happens if donations exceed what is needed for a particular purpose?

In cases where donations exceed what is needed for a particular purpose, funds will be redirected to where they are needed most.

CLWR's Donor Restricted Gift Policy

Spending of funds is confined to charity-approved programs and projects. Each contribution directed toward an approved program or project will be used as restricted with the understanding that when the need for such a program or project has been met, or cannot be completed for any reason as determined by the charity, the remaining restricted contributions will be used where most needed.

Where does your funding come from?

We receive funding through public donations, provincial and federal grants, and the two main national Lutheran churches in Canada: Evangelical Lutheran Church in Canada and Lutheran Church–Canada.